TERMS AND CONDITIONS

INTRODUCTION

Access to and use of www.ptti.com.my (or any other website address at use at the moment) and mobile applications of PTTI (collectively referred to as the ‘’Website’’) is subject to the following Terms and Conditions and any other applicable Malaysian law. PTTI GROUP SDN. BHD. (“PTTI”) may change these Terms and Conditions at any time without prior notice. You agree to review these Terms and Conditions periodically to be aware of any changes and your continued use of the Website shall be considered your agreement to any modified Terms and Conditions.

We use your data to provide and improve Service. By using our Service, you agree to the collection and use of information in accordance with this Terms and Conditions and any amendments to the foregoing issued by us from time to time.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Notice constitutes your legal agreement with us (“Agreement”). If you do not agree to our Terms and the Privacy Notice, do not access and/or use this Website and/or the Services. You are deemed to have accepted and agreed to the Terms and the Privacy Notice upon accessing this Website and / or Services. The Terms and the Privacy Notice are binding on you, whether you have read it or understood the contents or not.

By accessing the Website, you are bound under the laws of Malaysia. If you do not agree to this, kindly do not access the Website.

INTELLECTUAL PROPERTY

All intellectual property on the Website is owned by PTTI or its licensors. This includes materials protected by copyright, trademark, or patent laws. The content on the Website, including but not limited to video, text, graphics or code is a collective work under Malaysia and other copyright laws; all rights reserved. All trademarks, service marks and trade names (e.g., the PTTI name and PTTI design are trademarks or registered trademarks of PTTI. Unless otherwise restricted, you may use the content of the Website only for your own non-commercial use or to register for PTTI’s and/or related entities’ services. Any other use is prohibited unless agreed to by PTTI’s in writing. You agree not to change or delete any ownership notices from materials downloaded or printed from the Website.

USE LICENSE

Permission is granted to temporarily download one copy of any downloadable materials and content on the Website for personal, non-commercial transitory viewing only. This permission is not inclusive of sharing materials, contents and viewings with other parties including but not limited to friends, family and other 3rd parties.

In legal, more complete terms, PTTI grants you a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees, solely for your personal, non-commercial, educational

purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the content or feature of our Services. All other uses are expressly prohibited. You may not (i) attempt to decompile or reverse engineer any software contained on the Website, (ii) remove any copyright or other proprietary notations from the materials or (iii) transfer the materials to another person or 'mirror' the materials on any other server You may also not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any content unless we give you explicit permission to do so in a written agreement signed by a PTTI authorized representative. This also applies to content you can access via any of our APIs.

However, we reserve the right to revoke any license to access and use any content at any point in time in the event where we decide or are obligated to disable access to the content due to legal or policy reasons. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

SERVICES

We will use reasonable efforts to provide the Services:

In accordance with these Terms and Malaysian Law;

Exercising reasonable care, skill and diligence; and

Using suitable skill, experience and qualified personnel.

Our provision of the Services to you is non-exclusive. Nothing in these terms shall prevent us from providing the Services to any other person.

REGISTRATION

You need an account for most activities on our Website, including to purchase and access content. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not share your account login credentials with anyone else. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.

You are responsible for what happens with your account and PTTI will not intervene in disputes between Users who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security). We may request some information from you to confirm that you are indeed the owner of your account.

ORDERS AND SPECIFICATIONS

The User may purchase the products by placing and completing the order from the purchase product form provided by the Website.

The User is responsible in ensuring the accuracy of the amount of product that the User desire to order.

Payments can be made through the Website, cash deposit machine (CDM) or any other means allowed by PTTI. Payments may be subject up to three (3) days clearance. Payments will only be deemed accepted upon clearance.

The User is responsible in ensuring that all the necessary details such as name, address, credit card details or any other details requested by the Website is accurate to ensure the smooth running of the purchased products to take place. PTTI shall not be responsible for the User mistake in providing the above-mentioned details.

Upon proceeding to Order, the User is deemed to have fully agreed to the Terms.

Upon completing the said form, User may choose the payment method provided on the Website.

Order acceptance and completion of the purchase will only be completed upon the issuance of receipt to the said purchase by PTTI.

When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within fourteen (14) days of notification from us. We reserve the right to disable access to any content for which we have not received adequate payment.

PTTI REFUND POLICY

Refund based on “change of mind” will not be entertained.

PTTI will consider any official complaints for refund and it must be made through our official channels provided that the complaint is filed within seven (7) days of receipt from the purchase made by the User.

We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment service providers, and other factors.

Please note that any request for refund and return will be based on PTTI sole discretion after reviewing your complaint.

At our discretion, if we believe you are abusing our refund policy, such as if you have consumed a significant portion of the content that you want to refund or if you have previously refunded the content, we reserve the right to deny your refund, restrict you from other future refunds, ban your account, and/or restrict all future use of the Services.

Any refund process will take up to ninety (90) days to process. We shall not be responsible for any delay of the refund which is caused by you including but not limited to providing wrong banking details; restrictions or limitations imposed on your bank account; and other issues concerning your bank account.

DISCOUNT CODE POLICY

All discount codes can only be used ONCE in successful transactions.

Only discount codes issued by PTTI shall be valid for any purchase of PTTI products.

These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your account. Discount codes offered by PTTI may not be refunded for cash, unless otherwise specified in the terms included with your codes.

PTTI reserves the right, at their sole discretion, to cancel, amend, alter, vary, add, or delete any of the terms of the discount codes for any reason.

YOUR OBLIGATIONS

You must: use the Services provided by PTTI in accordance with these Terms solely for lawful purposes; not resell or make available the Services to any third party, or otherwise commercially exploit the Services; and not attempt to avoid the Fees. You are also required to conduct your own checks to ensure the accuracy of the contents of this Website.

ACCESS CONDITIONS

When accessing the Website, you must not impersonate another person or misrepresent authorization to act on behalf of others or us.

You shall be prohibited to share or allow access to the Website and its contents, either directly or indirectly, to any other party.

You must not attempt to undermine the security or integrity of the underlying Systems.

You must not use, or misuse, the Website Service in any way which may impair the functionality of the Underlying Systems or impair the ability of any other user to use the Website Service.

You must not attempt to view, access, or copy any material or data other than:

(a) that which you are authorized to access;

(b) to the extent necessary for you to use the Website Service in accordance with these Terms and Conditions; and

(c) Neither use the Website Service in a manner, nor transmit, input or store any Data, that breaches any third party right (including Intellectual Property Rights and privacy rights) or is Objectionable, incorrect or misleading.

You must comply with any terms of service on the Website, as updated from time to time by PTTI.

5. We may restrict or terminate your permission to use our Website and Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, for fraudulent chargeback requests, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, if we suspect that you engage in

fraudulent or illegal activities, or for any other reason in our sole discretion. Upon any such termination we may delete your account and content, and we may prevent you from further access to the Websites and use of our Services. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our Websites and services.

AVAILABILITY

We will use reasonable efforts to ensure the PTTI’s Service is available at all times. However, it is possible that on occasion the PTTI’s Service may be unavailable to permit maintenance or other development activity to take place, breakdown of internet and network services or in the event of Force Majeure. We will use reasonable efforts to publish on the Website advance details of any unavailability. We shall not be responsible for any losses should the PTTI’s Service become unavailable.

PTTI’S RIGHTS

All right, title, and interest in and to the Website and Services, including our Website, our existing or future applications, our APIs and databases are and will remain the exclusive property of PTTI and its licensors. Our Websites and services are protected by copyright, trademark, and other laws of both Malaysia. Nothing gives you a right to use the PTTI name or any of the PTTI trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding PTTI or the Services is entirely voluntary, and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

2. You may not do any of the following while accessing or using the Website and Services:

access, tamper with, or use non-public areas of the Website (including content storage), PTTI’s computer systems, or the technical delivery systems of PTTI’s service providers.

disable, interfere with, or try to circumvent any of the features of the Websites related to security or probe, scan, or test the vulnerability of any of our systems.

copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the PTTI Website or Services.

access or search or attempt to access or search our Website by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our Website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.

in any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as PTTI); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Websites or services, or in any other manner interfering with or creating an undue burden on the Services.

CONSENT FOR MARKETING PURPOSES

You hereby consent and authorized us to use your name, picture, exam

grades, videos, testimonies and contents by you for marketing purposes.

When you post content, comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize PTTI to use and share this content with anyone, distribute it and promote it on any Website and in any media, and to make modifications or edits to it as we see fit.

In legal language, by submitting or posting content on or through the Websites, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content (including your name and image) in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with PTTI for the syndication, broadcast, distribution, or publication of content on other media, as well as using your content for marketing purposes. You also waive any rights of privacy, publicity, or other rights of a similar nature applicable to all these uses, to the extent permissible under applicable law. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you.

USE AT OWN RISKS

By using the Services, you may be exposed to content that you consider offensive, indecent, or objectionable. PTTI has no responsibility to keep such content from you and no liability for your access or enrollment in any course or other content, to the extent permissible under applicable law. You acknowledge the inherent risks and dangers in the strenuous nature of these types of content, and by accessing such content you choose to assume those risks voluntarily, including risk of illness, bodily injury, disability, or death. You assume full responsibility over your success using the Services. You assume full responsibility for the choices you make before, during, and after your access to the content.

COMPLAINTS

Immediately notify PTTI in writing of any objectionable content appearing on the Website. PTTI will make good faith efforts to investigate allegations OF ABUSE but makes no promise that it will edit or remove any specific Generated Content.

INDEMNIFICATION

You agree to Indemnify and keep indemnified PTTI from and against all actions, suits, claim or demands, proceedings, losses, damages, compensation, costs (including but not limited to legal cost), charges and expenses whatsoever to which PTTI shall or may be or become liable in respect of or arising from or relating in any way to your use of this Website.

PRIVACY

Our Privacy Notice describes the collection and use of information on this Website. Kindly refer to our Privacy Notice.

WARRANTY DISCLAIMER

This Website and the materials and products on this Website are provided “As is” and “as available” basis and without warranties of any kind. To the fullest extent permitted by law, PTTI disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. PTTI does not represent or warrant that the Website will be uninterrupted or error-free, that any defects will be corrected, or that this Website or the server that makes the Website available are free of viruses or anything else harmful. PTTI does not make

any warranties or representations regarding the use of the materials and contents in this Website in terms of their correctness, suitability, accuracy, adequacy, usefulness, reliability, performance, results or otherwise.

We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will PTTI or its affiliates, suppliers, partners, or agents be held liable for any damages due to such interruptions or lack of availability of such features.

We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.

LIMITATION OF LIABILITY

PTTI, its officers, agents, and employees shall not be liable for the loss of profit, loss of use, loss of Confidential Information or information, loss of contracts or business opportunities or any other damages arising from, growing out of or in any way connected with or incident to this Terms.

In no event shall the PTTI be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Website, even if PTTI or an authorized of the PTTI has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

We do not in any way guarantee, nor do we have any responsibility to ensure your success when using the Services. You assume full responsibility for your own success when accessing to the content. User has the responsibility to make use of the courses or program that they have enrolled to the best of their ability. PTTI shall not be liable, either directly or indirectly, for any loss or failure of User to achieve the results required by User.

The contents of this Website and services may involve 3rd parties not connected to PTTI. We shall not be responsible for any misconduct, violations, warranties, statements, actions of those 3rd parties.

REVISIONS AND ERRORS

The materials appearing on the Website may include technical, typographical, or photographic errors. PTTI does not warrant that any of the materials on its Website are accurate, complete, or current. The PTTI may make changes to the materials contained on its Website at any time without notice. The PTTI does not, however, make any commitment to update the materials.

LINKS

When you use our Services, you may find links to other websites that we do not own or control. PTTI has not reviewed all the sites linked to its Website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by PTTI of the site. Use of any such linked website is at the user's own risk. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.

SITE TERMS OF USE MODIFICATIONS

PTTI may revise these Terms for its Website at any time without notice. By using this Website or Services, you are agreeing to be bound by the then current version of these Terms.

GOVERNING LAW

Any claim relating to PTTI Website shall be governed by the laws of Malaysia without regard to its conflict of law provisions.

BINDING AGREEMENT

You agree that by registering, accessing, or using our Services, you are agreeing to enter into a legally binding contract with PTTI. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.

Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.

The Terms (including any agreements and policies linked from these Terms and those updated from time to time) constitute the entire agreement between you and PTTI.

If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it does not mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it does not mean we waive our rights generally or in the future.

FORCE MAJEURE

PTTI shall not be held liable for any delay or failure to perform its obligations pursuant to this Terms if such delay or failure is due to Force Majeure. “Force Majeure” means an event or circumstance not within the reasonable control of a Party, which the Party affected is unable to prevent, avoid or remove, and which results in a Party being unable to observe or perform on time an obligation under this Agreement, which circumstances include acts of war, acts of public